Track and Manage Incident RCAs
This topic covers how to track and manage incident root cause analyses (RCAs).
Currently, the AI SRE Agent only supports Jira tracking tool.
To track and manage incident RCAs:
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Expand the menu of Obliq for AI SRE on the left sidebar.
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On the Incident RCA page, you must select an incident from the drop-down list on the right side of the page.
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When you select the incident, you go to the Symptoms tab. Diagnose the symptoms of that incident.
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Go to the Impact tab to see the potential impact of this incident.
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Go to the Log Summary tab to see logs that would help in debugging this incident.
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Go to the Root Cause Analysis tab to see the root cause analysis of this incident.
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Go to the Remediation tab to see remediation action to resolve this incident.
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Go to the Confidence tab to see the casual confidence scores for incident causality.
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Go to the Graph view to view the interactive service graph of this incident. The graph provides a legend that displays the number of critical, degraded, and healthy connections.
